You have options when deciding on your health care providers, and at the Medical University of South Carolina we want to provide you with the information you need to make the right choice. In this Performance Report you will find quality measures that show how MUSC ranks against national averages (where available) for many different clinical areas. From heart attack care to infection prevention, we have provided you with the information you need to help you make an informed choice. While these performance measures shouldn't be your only consideration when choosing a healthcare provider, we feel that it is important to share them with you.
This Performance Report also helps us evaluate our level of care, and knowing this information allows us to improve our care. By seeing areas where we are not ranked as highly as we would like to be, we know where to concentrate our quality improvement efforts. At MUSC, quality is measured by the 6 key components that make up the "Domains of Quality." They are defined by the Institute of Medicine as follows: Effective: providing services based on scientific knowledge to all who could benefit and refraining from providing services to those not likely to benefit (avoiding under use and overuse, respectively). Efficient: avoiding waste, including waste of equipment, supplies, ideas, and energy. Equitable: providing care that does not vary in quality because of personal characteristics such as gender, ethnicity, geographic location, and socioeconomic status.” Patient Centered: providing care that is respectful of and responsive to individual patient preferences, needs, and values and ensuring that patient values guide all clinical decisions. Safety: avoiding injuries to patients from the care that is intended to help them. Timeliness: reducing waits and sometimes harmful delays for both those who receive and those who give care. How to Use This Performance Report The pages in this site provide specific information about clinical quality (patient care), infection prevention, and patient satisfaction. Each page contains graphs showing how MUSC ranks for different types of performance data. Whenever possible, we also show our rankings against the national averages for that performance indicator. We have also provided a section on patient safety that we hope you will find useful when you are visiting a doctor, a hospital or a pharmacy. |