Patients & Visitors Overview

MUSC Organized Health Care Arrangement (OHCA)

This Notice Describes how information about you may be used and disclosed and how you can get access to this information.

PLEASE REVIEW IT CAREFULLY

Understanding Your Protected Health Information (PHI)

Each time you visit the Medical University of South Carolina (MUSC) Medical Center Hospital or Clinics, Charleston Memorial Hospital, McClennan-Banks, MUSC Children's Hospital, Hollings Cancer Center, The Storm Eye Institute, The Institute of Psychiatry, Carolina Family Care, or any other unit of this clinical system that provides patient care (these are members of the OHCA), a record of your visit is made. We are legally required to protect the privacy of this record containing your PHI. We collect or receive this information about your past, present or future health condition, to provide health care to you, to receive payment for this health care, or to operate the hospital and/or clinics.

HOW WE MAY USE AND RELEASE YOUR PROTECTED HEALTH INFORMATION (PHI)

A. The following uses do NOT require your authorization, except where required by SC law:

1. For treatment - Your PHI may be discussed by caregivers to determine your plan of care. The physicians, nurses, medical students and other health care personnel, may share PHI in order to coordinate the services you may need.

2. To obtain payment - We may use and disclose PHI to obtain payment for our services from you, an insurance company or a third party.

3. For health care operations - We may use and disclose PHI for hospital and/or clinic operations. For example we may use the information to review our treatment and services and to evaluate the performance of our staff in caring for you.

4. For public health activities - We report to public health authorities as required by law, information regarding births, deaths, various diseases, reactions to medications and medical products.

5. Victims of abuse, neglect, domestic violence - Your PHI may be released as required by law, to the South Carolina Department of Social Services when cases of abuse and neglect are suspected.

6. Health oversight activities - We will release information for federal or state audits, civil, administrative or criminal investigations, inspections, licensure or disciplinary actions, as required by law.

7. Judicial and administrative proceedings - Your PHI may be released in response to a subpoena or court order.

8. Law enforcement or national security purposes.

9. Uses and disclosures about patients who have died - We provide coroners, medical examiners and funeral directors necessary information relating to an individual’s death.

10. For purposes of organ donation - As required by law, we will notify organ procurement organizations to assist them in organ, eye or tissue donation and transplants.

11. Research - We may use your PHI if the Institutional Review Board (IRB) or Privacy Board reviews for research, approves and establishes safeguards to ensure privacy.

12. To avoid harm - In order to avoid a serious threat to the health or safety of a person or the public, we may release limited information to law enforcement personnel or persons able to prevent or lessen such harm.

13. For worker’s compensation purposes - We may release your PHI to comply with worker’s compensation laws.

14. Marketing - We may send you information on the latest treatment, support groups and other resources affecting your health.

15. Fundraising activities - We may use your PHI to communicate with you to raise funds to support health care services and educational programs we provide to the community.

16. Appointment reminders and health-related benefits and services - We may contact you with a reminder that you have an appointment for check-up or treatment.

B. You may object to the following uses of PHI:

1. Hospital directories - Unless you object, we may include your name, location, general condition and religious affiliation in our patient directory for use by clergy and visitors who ask for you by name.

2. Information shared with family, friends or others - Unless you object, we may release your PHI to a family member, friend, or other person that you indicate is involved in your care or the payment for your health care.

C. Your prior written authorization is required (to release your PHI) in the following situations:

1. Any uses or disclosures beyond treatment, payment or healthcare operations and not specified in parts A & B above.

2. Psychotherapy notes.

WHAT RIGHTS YOU HAVE REGARDING YOUR PHI

Although your health record is the physical property of MUSC, the information belongs to you, and you have the following rights with respect to your PHI:

A. The Right to Request Limits on How We Use and Release Your PHI.

You have the right to ask that we limit how we use and release your PHI. We will consider your request but we are not legally required to accept it. If we accept your request, we will put any limits in writing and abide by them except in emergency situations. Your request must be in writing and state (1) what information you want to limit; (2) whether you want to limit our use, disclosure or both; and (3) to whom you want the limits to apply, for example, disclosures to your spouse; and (4) an expiration date.

B. The Right to Choose How We Communicate PHI to You.

You have the right to request that we communicate with you about PHI in a certain way or at a certain location (for example, sending information to your work address rather than your home address). You must make your request in writing and specify how and where you wish to be contacted.

C. The Right to See and Get Copies of Your PHI.

You have the right to inspect and receive a copy of your PHI, which is contained in a designated record set, that may be used to make decisions about your care. You must submit your request in writing. If you request a copy of the information, we may charge a fee for copying, mailing or other costs associated with your request. We may deny your request to inspect and receive a copy in certain very limited circumstances. If you are denied access to PHI, you may request that the denial be reviewed.

D. The Right to Get a List of Instances of When and to Whom We Have Disclosed Your PHI.

This list may not include uses such as those made for treatment, payment, or health care operations, directly to you, to your family, or in our facility directory as described above in this Notice of Privacy Practices. This list also may not include uses for which a signed authorization has been received or disclosures made before April 14, 2003.

E. The Right to Amend Your PHI.

If you believe that there is a mistake in your PHI or that a piece of important information is missing, you have the right to request that we amend the existing information or add the missing information. You must provide the request and your reason for the request in writing. We may deny your request in writing if the PHI is correct and complete or another facility’s report.

F. The Right to Receive a Paper or Electronic Copy of This Notice:

You have the right to a paper copy of this Notice. You may ask us to give you a copy of this Notice at any time. For the above requests (and to receive forms) please contact: Health Information Services (Medical Records), Attention: Release of Information / 169 Ashley Avenue / P.O. Box 250349 / Charleston, SC 29425. The phone number is (843) 792-3881.

G. The Right to Revoke an Authorization.

If you choose to sign an authorization to release your PHI, you can later revoke that authorization in writing. This will stop any future release of your health information except as allowed or required by law.

This Notice went into effect on April 14, 2003.

If you have any questions about this Notice or any complaints about our privacy practices please call the Privacy Hotline (800) 296-0269, or contact in writing: Sharon Knowles (HIPAA Privacy Officer) / 169 Ashley Avenue / Post Office Box 250332 / Charleston SC 29425. You also may send a written complaint to the Secretary of the Department of Health and Human Services. The address will be provided at your request.