Patients & Visitors

Patients & Visitors

How Do I Obtain My Medical Records?

Medical Records

The Health Information Services department at MUSC fulfills requests for information for medical records and billing for all inpatient, outpatient, and clinical services affiliated with MUSC including Institute of Psychiatry and Charleston Memorial Hospital visits.  The Release of Information staff will be happy to assist you in obtaining your medical records and/or billing information upon receipt of a valid authorization.  You can mail, fax, or personally deliver your authorization to release health information. 

Learn more about MUSC's Privacy Practices and your Protected Health Care Information.

» Additional information regarding disclosure of patient medical information.
 

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Frequently Asked Questions

What is a Valid Authorization? 

Is there a fee to obtain my records? 

What is included within a medical record and what should I request? 

When should I expect to receive my medical records? 

Who can legally sign for medical records?
 

Mail:

Print the MUSC HIPAA-compliant authorization form and mail it to:

Health Information Services
Release of Information
169 Ashley Avenue
MSC 349
Charleston, SC  29425-3490
 

Fax:

Fax the HIPAA-compliant authorization to 843-792-7292

Front Desk:You are welcome to stop by our office in the main hospital, Room 269.  The staff can assist you with requesting your records.  HIS office hours are Monday thru Friday, 7:30 a.m. to 4:30 p.m.  Questions?  Our number is 843-792-3881. (Calls may be monitored for quality assurance.)
» Map and driving directions to Medical Records
 
 
 

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