Patients & Visitors Overview

The Health Information Services department at MUSC fulfills requests for information for all inpatient, outpatient, and clinical services affiliated with MUSC including Institute of Psychiatry and Charleston Memorial Hospital visits.  The Release of Information staff will be happy to assist you in obtaining your medical records upon receipt of a valid authorization.  You can mail, fax, or personally deliver your authorization to release health information. 

Learn more about MUSC's Privacy Practices and your Protected Health Care Information.

Print the MUSC HIPAA-compliant authorization form* and mail it to
Health Information Services
169 Ashley Avenue
PO Box 250349
Charleston, SC  29425
 

Fax the HIPAA-compliant authorization* to 843-792-7292
*These documents require the free Adobe® Acrobat Reader

You are welcome to stop by our office in the main hospital, room 269.  The staff can assist you with requesting your records.  HIS office hours are Monday thru Friday, 7:30 a.m. to 6:00 p.m.  You may also call ahead to assure that your records will be ready and waiting for you.  Our number is 843-792-3881.
» Map and driving directions to Medical Records
        

Frequently Asked Questions:
What is a Valid Authorization? 
Is there a fee to obtain my records? 
What is included within a medical record and what should I request? 
When should I expect to receive my medical records? 
Who can legally sign for medical records?