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Home > Patients & Visitors > Financial Matters > Understanding Your Bill > Understanding Your Bill
Understanding Your Bill

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The Medical University of South Carolina (MUSC) and University Medical Associates (UMA) are considered “provider based” by the federal government. This means the provider, MUSC Medical Center, owns the space where the doctor works. When you go to a UMA doctor, you will be seen in a MUSC outpatient hospital clinic.  As a result of this, you will receive two bills for the care you receive. One bill will come from MUSC for the facility, supplies, medicines, or nursing care. One bill will come from UMA for the doctor’s fee.  

Many insurance plans pay for health care services provided in an outpatient hospital clinic differently than those provided in a doctor’s office.  Your insurance plan may require you to meet your annual deductible before it pays for healthcare services you receive in an outpatient hospital clinic.  Your insurance company may also require you to pay a percentage of the bill, called a co-insurance, rather than just an office co-payment. 

If you have questions about how your insurance will cover outpatient hospital clinic visits and how much you will have to pay, please call your insurance directly.

More information and links Information and links to insurance providers.

 Important!  You may receive additional bills from physicians who treated you when services were rendered at MUSC.  For questions concerning your physician’s bill, please contact University Medical Associates at (843) 792-6200.

Please see the sample statement below in order to better understand your hospital bill. If you have a specific billing question or need help, please contact our Customer Service Department at 843-792-2311 or 1-800-598-0624. Our Customer Service Representatives are available Monday through Friday, 9:00am until 4:30pm.

KEY
A Remittance address
B Credit card payment options
C Date of the statement
D Amount due on this visit
E Unique Number identifying the visit

F Name and Address of the person responsible for the bill

G Check box if address and insurance has changed (Fill out reverse side of statement)
H Patient name 

I  Date the service
was provided
J Description of the service

K Type and Place of Service
Type:
Inpatient (IP)
Outpatient (OP)
Emergency Room (ER)
Place:
Pediatrics
Obstetrics
Emergency Medicine
Psychiatry
Family Medicine
L Fee associated with the service provided

M Amount of payment or adjustment on the charge shown from column K

N Important Message regarding your account

O Date payment is due
 

Sample Bill with Key click to Enlarge

Click here to see larger statement Click on statement to Enlarge

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