Your bill from MUSC will represent hospital or facilities charges only. Your bill may include charges for the facility, supplies, medicine, nursing care, x-rays, lab work and therapies. Your MUSC bill will not include the charges for physicians that you saw during your visit. You will receive a separate bill from University Medical Associates for the physicians' fees. Many insurance plans pay for health care services provided in an outpatient hospital clinic differently than those provided in a doctor’s office. Your insurance plan may require you to meet your annual deductible before it pays for healthcare services you receive in an outpatient hospital clinic. Your insurance company may also require you to pay a percentage of the bill, called a co-insurance, rather than just an office co-payment. If you have questions about how your insurance will cover outpatient hospital clinic visits and how much you will have to pay, please call your insurance directly.
 Information and links to insurance providers Billing Frequently Asked Questions Important! You may receive additional bills from physicians who treated you when services were rendered at MUSC. For questions concerning your physician’s bill, please contact University Medical Associates at (843) 792-6200.
Please see the sample statement below in order to better understand your hospital bill. If you have a specific billing question or need help, please contact our Customer Service Department at 843-792-2311 or 1-800-598-0624. Our Customer Service Representatives are available Monday through Friday, 9:00am until 4:30pm.
Frequently Asked Questions Why am I getting another bill since I paid my co-pay to the doctor?
Payments are usually collected at the time of service for the physician's bill. Please use your receipt or cancelled check to verify the endorsement, UMA or MUHA.
Why can't all of my hospital bills be put on one statement?
We can usually accommodate this request, unfortunately we must rely on our patients to assist us with this. Our system cannot automatically combine accounts. If you will contact our customer service line, they can assist in getting this done for you. Why am I being billed when I have a Medicare supplement?
Most Medigap or Medicare Supplements do not cover services that are not paid by Medicare. Please refer to your policy information or contact your supplemental carrier for an explanation of benefits. Why am I being billed when I have insurance?
The balance may be for a co-insurance payment, deductible, or an out of pocket expense (an expense not covered by your insurance provider). If you have a question about why your insurance did not pay a portion of your claim, you should contact your insurance company directly. Some insurance carriers also provide information on your insurance coverage. If I have questions regarding my bill, who can I call?
If you have questions regarding your hospital bill, please contact our Customer Service Representatives at 843-792-2311 or 1-800-598-0624.Our Customer Service Representatives are available Monday-Friday, 9:00am – 4:30pm. I do not have health insurance and can not afford to pay my bill all at once. What are my options for payment?
MUSC will work with you to set up a payment plan. Please call our Customer Service Representatives at 843-792-2311 or 1-800-598-0624 to discuss your options. | 
Credit card payment options
Date of the statement
Amount due on this visit
Unique Number identifying the visit
Name and Address of the person responsible for the bill
Check box if address and insurance has changed (Fill out reverse side of statement)
Patient name 
Date the service
Description of the service
Type and Place of Service
Fee associated with the service provided
Amount of payment or adjustment on the charge shown from column K
Important Message regarding your account
Date payment is due
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