Patients & Visitors

Patients & Visitors

Understanding Your Bill

Your bill from MUSC will represent hospital or facilities charges only. Your bill may include charges for the facility, supplies, medicine, nursing care, x-rays, lab work and therapies.  Your MUSC bill will not include the charges for physicians that you saw during your visit. You will receive a separate bill from MUSC Physicians (formerly UMA)  for the physicians' fees.

Many insurance plans pay for health care services provided in an outpatient hospital clinic differently than those provided in a doctor’s office.  Your insurance plan may require you to meet your annual deductible before it pays for healthcare services you receive in an outpatient hospital clinic.  Your insurance company may also require you to pay a percentage of the bill, called a co-insurance, rather than just an office co-payment. 

If you have questions about how your insurance will cover outpatient hospital clinic visits and how much you will have to pay, please call your insurance directly.

 Information and links to insurance providers

 Billing Frequently Asked Questions

Important!  You may receive additional bills from physicians who treated you when services were rendered at MUSC.  For questions concerning your physician’s bill, please contact MUSC Physicians at 843-792-6200.

Please see the sample statement below in order to better understand your hospital bill. If you have a specific billing question or need help, please contact our Customer Service Department at 843-792-2311 or 1-888-897-0890. Our Customer Service Representatives are available Monday through Thursday, 8:30am until 5:30pm and on Fridays from 8:00am until 5:00pm.

A Remittance address
B Credit card payment options
C Date of the statement
D Amount due on this visit
E Unique Number identifying the visit

F Name and Address of the person responsible for the bill

G Check box if address and insurance has changed (Fill out reverse side of statement)
H Patient name 

I  Date the service
was provided
J Description of the service

K Type and Place of Service
Inpatient (IP)
Outpatient (OP)
Emergency Room (ER)
Emergency Medicine
Family Medicine
L Fee associated with the service provided

M Amount of payment or adjustment on the charge shown from column K

N Important Message regarding your account

Sample Bill with Key click to Enlarge

Click here to see larger statement Click on statement to Enlarge

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