Health Advisor

health library

Health Topic Reviewers

The Author is grateful to the following individuals, for their time and expertise in reviewing the triage content that has been incorporated into these protocols.
Call Center

Susan MacLean, M.D.
Medical Advisor
Clinidata Corporation, Toronto, Ontario, Canada

Barton Schmitt, M.D.
Professor of Pediatrics
Medical Director, After-Hours Call Center
Children's Hospital, Denver, CO

Herb Sutherland, D.O.
Medical Director of Emergency Department and Medical Call Center
Central Dupage Hospital, Winfield IL

Richard Thomas, PhD.
Director, Samaritan Regional Poison Center
Phoenix, AZ


Gregor Blix, M.D.
Urologic Surgeon, Medical Director Healthcare Midwest Surgery Center
Bronson Methodist Hospital and Borgess Hospital, Kalamazoo MI

John Brofman M.D.
Pulmonologist, Medical Director of Critical Care
MacNeal Hospital and Health Network, Berwyn IL

Andrew Davis M.D. MPH
General Internist, Asst. Professor of Clinical Medicine
University of Chicago Hospitals, Chicago IL

Kellie Flood-Shaffer M.D.
Assistant Professor, Obstetrics and Gynecology
Texas Tech University, Lubbock TX

David Goldberg M.D.
Director of Student Health, Asst. Professor of Medicine
Loyola University Medical Center, Maywood IL

Tony Lang, M.D.
Intemist, Mercy Hospital and Medical Center
Chicago IL

Katherine Nolan-Watson M.D.
Asst. Professor in Obstetrics and Gynecology
Loyola University Medical Center, Maywood IL

Roger Kaldawy, M.D.
Asst. Professor in Ophthalmology and Visual Sciences
Boston University School of Medicine, Boston MA

Edward Otten, M.D.
Toxicologist, Professor of Emergency Medicine
University of Cincinnati Medical Center, Cincinnati OH

Greg Ozark M.D.
Director, Med-Peds Residency
Loyola University Medical Center, Maywood IL

Paula Podrazik M.D.
Geriatrician, General Internist and ED Physician
University of Chicago Hospitals, Chicago IL

Anna B. Reisman M.D.
Assistant Professor, Department of Internal Medicine
Yale University School of Medicine, New Haven CT

Daniel Stone M.D. MBA
Attending Physician and Clinical Instructor
Northwestern Univ Emerg Med Residency, Chicago IL

Penny Tenzer M.D.
Vice-Chair, Director of Family Medicine Residency
University of Miami Hospital and Medical School, FL

Diana Viravec M.D.
Asst. Medical Director, Emergency Services
MacNeal Hospital and Health Network, Berwyn IL

James Wilkerson M.D.
Attending Pathologist
Merced Pathology Laboratory, Merced CA


Mary Alexander, CRNI
Chief Executive Officer, Infusion Nurses Society (INS)
Editor, Journal of Infusion Nursing
Norwood MA

Joanne Dedowicz RN
Director of Resource and Referral, Behavioral Health
Edwards - Linden Hospital, Naperville IL

Jenny DuFresne RN
Manager for Valley Connection Call Center
Santa Clara Valley Hospital, Santa Clara CA

Rebecca Gebhart RN MSN
Faculty, University of Phoenix AZ
Call Center Advisor,

Deborah Gresham RNC MSN
Clinical Nurse Specialist, Center for Women's Health Care
Miami Valley Hospital, Dayton OH

Valerie Grossman RN BSN CEN
Director of Medical-Surgical Services
Via Health Hospital, Rochester NY

Laura Mahlmeister RN PhD
Educational and Nurse Legal Consultant, L&D Nurse
Mahlmeister and Associates, San Francisco CA

Kelli Massaro, RN
Telephone Triage Consultant
Call Center Nurse, After-Hours Call Center
Children's Hospital, Denver, CO

Donna Matthews, RN
Director of Professional and Client Services
Fonemed, St. John's, Newfoundland, Canada

Becky McGowan RN
Call Center Nurse and Emergency Department Nurse
MacNeal Hospital and Health Network, Berwyn IL

Kim McCormick, RN
Telephone Triage, Home Health and Hospice Nursing
MacNeal Home Health Care, Berwyn, IL

Laurie Peachey, RN
Clinical Practice Consultant
Clinidata Corporation, Toronto, Ontario, Canada

Joan Rucker, RN
Perinatal and Maternal Educator
MacNeal Hospital and Health Network, Berwyn, IL

Beverley Tipsord-Klinkhammer, RN, MBA
Senior VP of Patient Services
Onslow Memorial Hospital, Jacksonville NC

DentistJames Discipio, DDS
LaGrange, Illinois
Behavioral Health
Jennifer Vitagliano MC CPC
Helpline Coordinator, Behavioral Health Services
Banner Health System Call Center

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